JOIN OUR TEAM TODAY!
Let Me Do The Numbers For You…
- We pay above market pay to our rockstar sales team, so if you’re ready to be paid what you deserve…keep reading…
- If you close 3 deals a week…that’s 3-4k a week in commissions…
- If you close 6 deals a week…you’ll make 6-7k a week in commissions…
- We heavily invest in your growth (making you world class)…we pay the best experts in the game to train our sales team and turn them into the rockstars they are today (saving you thousands in expense trainings and courses)
- We’ve been in business for 12 years…this isn’t some new company that’s unstable, disorganised and still figuring our how to treat their sales team.
Full Time Patient Experience Officer & Marketing Assistant
Are you a driven, motivated and passionate person who wants to help people to better health?
Do you want to be a part of a fun, fast and supportive team?
Would you love to wake up each day excited to help someone improve their health?
Then you could be our next Fighting Fit Patient Experience Officer!
So get yourself ready to join a dedicated team in a state of the art clinic like no other!
BUT... you must have a passion, special drive and energy about you to get the best from people
PLUS crave the support, team work and culture of a practice that demands the very best results for EVERY patient who walks through the door.
PLEASE ONLY APPLY if you are willing to commit, excel and get amazing results with your patients!
At Fighting Fit Physiotherapy, we aim to “To provide a complete patient focused experience that delivers on optimal health, movement and peak performance, no matter the person in front of us”.
We are more than just a physiotherapy practice; we're a community dedicated to the long term health and well-being of our patients.
As a part of our team, you'll contribute to our main goal to transform the way physiotherapy is delivered to patients and drive them to long term, meaningful change in their life.
Not just a quick fix!
It's our mission to continuously strive for excellence and push the boundaries of what a physiotherapy practice can achieve.
Due to our rapid growth and increased demand for our services, we're seeking an exceptional Patient Experience Officer to expand our team.
Let Me Do The Numbers For You…
- We pay above market pay to our rockstar sales team, so if you’re ready to be paid what you deserve…keep reading…
- If you close 3 deals a week…that’s 3-4k a week in commissions…
- If you close 6 deals a week…you’ll make 6-7k a week in commissions…
- We heavily invest in your growth (making you world class)…we pay the best experts in the game to train our sales team and turn them into the rockstars they are today (saving you thousands in expense trainings and courses)
- We’ve been in business for 12 years…this isn’t some new company that’s unstable, disorganised and still figuring our how to treat their sales team.
ABOUT YOU
You're not just an admin person, you're an "A player" who thrives in a high-energy team environment.
You're eager to learn, grow, and consistently exceed expectations. Your passion for health goes beyond a just answering a phone or making a booking, but into serving the patient to create an exceptional experience toward better health!
Please ONLY apply for this position if you are ready to excel daily, contribute to a vibrant team, and provide exceptional customer service.
You are a smart, driven and motivated person
You are super passionate about helping people lead a better life through gaining great health care
You strive to work in a job that is professional & driven, yet fun and flexible
You are very outgoing, friendly and enjoy making people feel comfortable and at ease
You are full of energy and are an "A team" player
You are accountable to yourself and your colleagues
You have a flare for marketing and sales opportunities and want to an opportunity to show it
You have exceptional communication skills in person and over the phone.
You are happy to go above and beyond with people to ensure they have positive outcome and experience in your place of work
You are a fast learner and crave constructive feedback as you know it helps you grow
You thrive on personal and professional development in your chosen career with a desire to become an expert in your field
You crave working in a job that will support you to grow both personally and professionally
You want a full time, salaried position with the "A-Team" in health care
Are an Australian citizen or permanent resident
Hold a current drivers license
Demonstrate fantastic people and communication skills
Show initiative and motivation
Can work autonomously and independently when required
Be able show high energy and enhance our vibrant clinic culture
Have a personal involvement in or participating in sport and exercise
A deep willingness to learn, to be the best, but maybe lack experience!
DUTIES AND RESPONSIBILITIES
Work closely with a team of allied health professionals
Efficiently and effectively manage patient bookings, via multiple channels of communication
Be committed to energising the wait room, communicating with patients and ensuring they have an exceptional experience throughout our clinic
Be able to work at a high level with computers & technology
Assist with branding, marketing and social media presence and show your creative flare
Work in a fast paced, progressive, goal and results focused private practice
Receive extensive training and ongoing support to optimize patient experiences and ensure a commitment to treatment
outcomes
Be more then a stock-standard medical receptionist, administration officer or medical centre gate keeper
Own your roll creating exceptional experiences for our patients
Assist our clinical staff in providing our patients with a first class service on their journey to better health
Sound like the best job ever?
Well we think it is, so if you have what it takes click below and show us what got!
Want Early App Access? Get Yours Here.
Here’s what you’ll get when you join the Fighting Fit Team
Generous salary – there is a very attractive package to the right applicant!
Unlimited Mentoring & Training - We are obsessed with personal and professional development. Something you’ve always wanted to learn? We offer professional and personal development opportunities, so let us know what you want to learn, and we will make it happen.
Full Training and Support – Every new team member will go through a step-by-step training make sure you are fully confident in your role with us. We also run a peak performance environment with daily, weekly and quarterly support to make sure you reach your goals.
You'll also see "behind the scenes" of how we grew our business from scratch to one of the best health care centres on the Gold Coast.
A Vibrant & Enjoyable Workplace Join us for daily coffees delivered to you, monthly and quarterly team bonding events. If culture is what you are looking for in a workplace, look no further!
Young and vibrant team – Learn and thrive with some of the country’s most switched on physio's and exercise physiologists. Plus, you’ll be working with Dean, one of the most passionate, modern and progressive practice principals in Australia.
Amazing growth prospects & long-term career growth– You'll get to work in a fast-growing company, where there are loads of growth opportunities and pathways to a long and fulfilling career.
The Culture: Forget the corporate clinic. We have created something entirely different! We’re all winning team and here to make great things happen!
REQUIREMENTS
To be considered for this position, you must possess the following:
Experience is great, but the right attitude and willingness to work are the best attributes!
This is a full time role ONLY. Full commitment is all we do! This isn't an in-between job!
Want to stick out with a company for years and create a legacy, not just sit in a job!
Have a great personality, no one wants to work with a blank wall.
For more information and to submit your full application and expression of interest
ABOUT US
Fighting Fit is more than just a physiotherapy practice. We're a team dedicated to providing top-tier health care and improving the lives of our all the patients who walk through our doors.
Our facility offers an environment congruent with progressive care. From taking a patient from private treatment rooms, to understanding their physical performance using the latest technology onto tailored exercise in our huge on site gym. We have it all!
WHAT WE DO
Fighting Fit offers a comprehensive range of physiotherapy and exercise physiology services designed to meet the diverse needs of our patients.
From routine musculoskeletal assessments to specialised treatments, we are dedicated to delivering the highest standard of care.
Our practice incorporates cutting-edge physiotherapy technology to ensure optimal treatment outcomes with every patient.
We believe in empowering individuals to actively participate in their health care to optimise health and enhance physical performance. Regardless if they are the everyday person, amateur or elite athlete!
THE TEAM
What can we say? We really like each other!
From daily meetings, to weekly workshops sharing skills & knowledge, monthly team-building events and happy hours, we like to work hard and play hard!
Culture is king at Fighting Fit Physio. If you are after a successful, result focused team that strives to go 'above and beyond' to get it then this place is for you!
THE CULTURE
We believe REAL culture comes from taking your passion to helping others and really enjoying what you do every day.
It isn't all dinners, drinks and pep talks, we help our team become better practitioners and successful people along the way.
We are here to win and succeed with our patients and in life. That means we only want people who want to show up, level up and get S*** done so they can earn the right to be part of our winning 'team'.
THE CULTURE
We don't believe REAL culture comes from small perks like dinners, drinks or pep talks but from helping our own Practice Acceleration team undergo the same transformations that we help our members achieve each day. We don't believe in workplace 'families' either, we are here to win and succeed and that means we want people who want to show up, level up and get S*** done so they can earn the right to be part of the winning 'team'.
THE PATIENTS
Are amazing!
We have a mixed case load of musculoskeletal injury management and rehabilitation. We are a clinic with a 90% private case load topped up with a small mix of chronic disease, NDIS, work cover and third party.
You won't be bored, grinding out EPC's or on a mice wheel to burnout.
Our balance of great patients along with 60min initials, 30min follow ups and optimal patient numbers ensures you will be in the profession for a long career!
Want to see what our patients think of our services?
Our commitment to excellence and patient outcomes is reflected in the smiles of our patients.
We have helped thousands to achieve optimal health and peak performance!
With a consistent 5-star rating and many exceptional patient outcomes, we are a trusted provider of quality healthcare in our community.
Interested in becoming a part of our dedicated team?
APPLICATION INSTRUCTIONS
If you’d like to be considered for this role, please respond to sarah@hbcgroup.com.au by
[Date] with the following details:
Meet Tristan
Tristan Bond, is a practice marketing and growth machine!
After starting his first physiotherapy practice from scratch at age 23, he went on to build and successfully sell multiple practices before dedicating his energy, passion and knowledge to help other dynamic practice owners to create their own successful practices with more control, freedom and profit.
Fast forward a few years and Tristan’s company Practice Acceleration has now helped over 2000 practices worldwide across all manner of healthcare niches to achieve their ultimate practice and lifestyle by helping practice owners up skill and transform the way that they attract, convert and retain patients as well as the way that they manage and lead outstanding teams.
With over 15 years experience as a practice owner, marketing and practice growth author, expert business consultant and marketing specialist, Tristan has helped over 1000 practice owners across Australia, Canada, the US, UK, Europe and Asia to grow and profit through his endless drive, enthusiasm, experience and passion for healthcare business.
WHAT WE DO
We empower business owners to build profitable healthcare businesses that bring professional and personal freedom.
In everything we do, we aim to inspire confidence and action. Our signature service is helping business owners break free in the areas of business that were once holding them back. We give them step by step marketing and business growth solutions every day to help them build the businesses and lifestyles of their choosing.
We lead a fun-loving, dedicated team that is committed to excellence, always sees the upside to any situation, and maintains the strength and flexibility to change course as our business evolves.
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www.fightingfitphysio.com.au
All Rights Reserved: Linbray Pty Ltd T/A Fighting Fit Physiotherapy
3/25 Brendan Dr Nerang QLD 4211
Career Enquires: new-recruit@fightingfitphysio.com.au
Phone: 0402 938 661